Due to the rapid spread of COVID-19, a sense of panic and uncertainty has become a constant in our everyday lives. While there is no denying the seriousness of what has now become a global pandemic, the same feeling of uncertainty should not apply to your legal matters. We would like to stress that the health and safety of our clients, staff, and colleagues continue to be our number one priority during this difficult time. While we are happy to answer any questions you may have, we would like to take this time to address some of our client’s most immediate concerns.
While we remain fully open and functional, our physical office is closed until further notice due to current public health recommendations. This means that all staff communications and communication with our clients and colleagues will be conducted via video conference or by phone. This includes in-person meetings and conferences that had previously been scheduled. We are fortunate enough to have the resources and infrastructure in place for the entirety of our staff to work from home. You can feel confident that we will continue to provide exceptional service to our loyal clients.
We are working diligently to keep your personal injury matters moving forward in a timely manner. It is important to note that there may be delays that are out of our control. This may apply to court dates, discoveries, in-person mediations, and delays in receiving documentation. We will use every tool at our disposal to minimize the effect of any possible delay. Our lawyers and supporting staff will be in touch with you directly in regards to any changes regarding your case.
It should be noted that all criminal, family, and civil matters scheduled to be heard on or after Tuesday, March 17th, 2020, have been adjourned. This does include any and all telephone and videoconference appearances scheduled before March 17th, 2020. As of now, there is no set date as to when court services will resume. While we understand that this is frustrating, public health and safety needs to be the priority at this time. We will continue to keep you updated on any changes and developments. A complete Notice from the Courts can be found here for more information.
We fully understand that you may be concerned about the privacy and security of your personal information and documents. While we at Gosai Law will be working remotely, we can assure you that your personal information is stored using the same standard of security as our physical location. We would like to stress that any phone conversations, video conferencing, and communication of any kind is 100% confidential, and will be handled with the utmost professionalism, as is always demonstrated by our firm.
Yes, you will still be receiving your Income Replacement Benefit or your Long-Term Disability Benefit. There has been no change regarding these benefits. If for any reason you do not receive your cheque in the mail, please contact us immediately. We will be in contact with the insurer, and will help arrange for you to switch your method of receiving payment to direct deposit.
It’s important to speak to your medical provider in regards to whether or not it is possible for you to continue to attend your appointments. While they may not be offering physical services unless they are deemed an emergency, many medical clinics may be offering digital consultations and appointments. Please continue to stay true to the instructions you have been given, and practice your rehabilitation at home if you have been advised to do so.
Absolutely! We are happy to accept new clients. Whether your injury occurred now or in the past two years, we will assist you in getting your claim started. If you are unsure as to whether you can still make a claim due to legal timelines, please contact our office for more information. All consultations and further meetings will be conducted via video and/or phone conference until further notice. It is important to keep in mind that there may be some delays in starting your personal injury case (please see “Will the Progress of My Case Be Delayed?” above). We will do everything in our power to move your case forward at this time.
The entirety of our staff can continue to be reached via the email addresses that have already been provided to you, or by our main phone line at (905) 595-2225. If you wish to become a client, you can reach us by email at firstname.lastname@example.org or by our contact form on our website.
We at Gosai Law would like to extend our support to you as the world continues to deal with the effects of COVID-19. If there is anything you feel that we can help you with, legal matter or not, please feel free to reach out to our office. We care about our clients and the services that we provide, and wish to let you know that we will continue to be your advocate, your partner in your recovery, and your friend at this difficult time.